Frequently Asked Questions

All of our products are 100% virgin human hair — unprocessed, chemical-free, and ethically sourced. Our hair can be colored, bleached, heat-styled, and treated just like your own natural hair.

HD (High Definition) lace is an ultra-thin, virtually invisible material that melts into all skin tones without the need for bleaching or tinting. Regular lace is slightly thicker and may require customization to match your complexion. We recommend HD lace for the most natural, undetectable hairline.

With proper care, our virgin hair extensions and wigs can last 12–24 months or longer. Factors that affect longevity include how often you wear the hair, your maintenance routine, and heat styling frequency. Follow our Hair Care Guide for best results.

Yes. Many of our lace front and full lace wigs are glueless-compatible, featuring adjustable straps, combs, and elastic bands for a secure fit without adhesive. Our headband wigs are fully glueless by design.

Most of our wigs and extensions are available in lengths ranging from 12" to 30". Available lengths vary by product — check individual product pages for specific options.

Absolutely. Our 100% virgin human hair accepts color, bleach, and chemical treatments beautifully. We recommend having coloring done by a professional stylist to achieve the best results and preserve hair quality.

Visit our Size Guide page for detailed measuring instructions. Most of our wigs fit head circumferences of 21.5"–23.5" (average). Adjustable straps allow for a customized fit within that range.

We currently ship within the United States with free shipping on orders over $150. International shipping is available for select countries — see our Shipping & Returns page for details and rates.

We accept returns within 30 days of delivery for unused, unaltered items in their original packaging. Custom-colored or cut units are final sale. See our Shipping & Returns page for the full policy.

We recommend washing with sulfate-free shampoo, conditioning regularly, air-drying when possible, and storing on a wig stand or in a silk bag. Visit our Hair Care Guide for step-by-step instructions.

We carry professional-grade hair extension glue and adhesive, premium lashes, and hair styling tools including flat irons and straighteners. All accessories are selected to complement our hair products.

Yes, we offer wholesale pricing for licensed stylists and salon owners. Contact us at info@sweleganceswag.com with your license information and order requirements for a custom quote.